Privacy Policy
Your data protection and privacy rights matter to us
Information We Collect
When you work with Uaethermyx, we collect information that helps us provide better data protection and encryption services. We're transparent about what we gather and why we need it.
Contact Information
Your name, email address, phone number, and business address. We collect this when you reach out to us or request our services. Pretty straightforward stuff that lets us communicate with you effectively.
Business Information
Company name, industry type, size of your organization, and current security infrastructure details. This helps us understand your specific data protection needs and tailor our encryption solutions accordingly.
Technical Data
Information about your current systems, network configurations, and security vulnerabilities that we identify during assessments. We only collect what's necessary to protect your data effectively.
Usage Analytics
How you interact with our security systems, login patterns, and system performance metrics. This data helps us monitor threats and improve our protective measures for your business.
How We Use Your Information
Everything we collect serves a specific purpose in protecting your business data. We don't collect information just to have it sitting around.
- Designing custom encryption solutions that fit your business operations and security requirements perfectly
- Monitoring your systems for potential security threats and responding quickly when issues arise
- Providing technical support and troubleshooting assistance when you need help with our security systems
- Sending important security updates, system notifications, and maintenance schedules that affect your protection
- Improving our encryption technologies and developing new security features based on real-world usage patterns
- Meeting legal compliance requirements and industry security standards that apply to your business
Information Sharing and Disclosure
We take sharing your information seriously. As a data protection company, we understand the importance of keeping your information secure and private. Here's when and why we might share your data:
- Service Providers: We work with trusted technology partners who help us deliver encryption services. These partners sign strict confidentiality agreements and can only use your data for the specific services they provide to us.
- Legal Requirements: If we're legally required to share information due to court orders, government requests, or regulatory compliance, we'll do so. But we'll always notify you first unless legally prohibited.
- Business Transfers: If Uaethermyx is acquired or merges with another company, your information may transfer to the new organization. We'll notify you before this happens and ensure your privacy rights remain protected.
- Emergency Situations: We may share information if we believe it's necessary to prevent harm to your business, investigate security breaches, or protect against fraud and illegal activities.
We never sell your personal information to third parties. Your data isn't a product we're looking to monetize – it's information we need to protect your business effectively.
Your Privacy Rights
You have significant control over your personal information. These aren't just legal requirements – they're practical rights you can exercise anytime.
Access Your Data
Request a copy of all personal information we have about you. We'll provide this in a readable format within 30 days of your request.
Correct Information
Update or correct any inaccurate information we have on file. You can do this by contacting us directly or through your account dashboard.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations. We'll explain what we can and cannot delete.
Data Portability
Receive your data in a structured, machine-readable format that you can transfer to another service provider if needed.
Restrict Processing
Limit how we use your information in certain circumstances, such as while we're verifying the accuracy of disputed data.
Object to Processing
Object to certain uses of your information, particularly for marketing purposes or when processing is based on legitimate interests.
Data Security Measures
As an encryption and data protection company, we practice what we preach. Here's how we protect your information:
Advanced Encryption
All data is encrypted both in transit and at rest using AES-256 encryption standards. Your information is protected whether it's moving through our systems or stored in our databases.
Access Controls
Only authorized personnel can access your information, and access is logged and monitored. We use multi-factor authentication and role-based permissions to ensure data security.
Regular Security Audits
We conduct quarterly security assessments and penetration testing to identify and address potential vulnerabilities before they become problems.
Secure Data Centers
Our servers are housed in SOC 2 certified data centers with 24/7 physical security, redundant power systems, and environmental monitoring.
Data Retention and Deletion
We don't keep your information forever. Here's how long we retain different types of data and why:
Active Service Period
While you're an active client, we retain all necessary data to provide security services, monitor threats, and maintain your encryption systems effectively.
Contract Termination
After service termination, we keep essential data for 90 days to handle final billing, address any remaining security issues, and provide transition support if needed.
Legal Compliance Period
Some information must be retained for 7 years to meet financial record-keeping requirements and potential legal obligations. This includes contracts, invoices, and compliance documentation.
Secure Deletion
When retention periods expire, we securely delete your information using DoD-approved deletion methods that make data recovery impossible.
International Data Transfers
While we primarily operate within the United States, some of our security monitoring and backup systems may involve international data transfers. When this happens, we ensure your information remains protected through:
- Standard Contractual Clauses approved by regulatory authorities that ensure privacy protection equivalent to US standards
- Adequacy decisions that confirm destination countries provide appropriate data protection levels
- Additional encryption and security measures during international transfers to prevent unauthorized access
- Regular monitoring of international privacy laws and regulations to ensure ongoing compliance
Children's Privacy
Our services are designed for businesses and organizations, not individual consumers or children. We do not knowingly collect personal information from children under 13 years of age. If we discover that we've inadvertently collected information from a child under 13, we'll delete that information immediately.
If you believe we've collected information from a child under 13, please contact us immediately at privacy@uaethermyx.com so we can address the situation promptly.
Privacy Policy Changes
We review and update this privacy policy annually or when significant changes occur in our data practices. When we make changes, we'll notify you in several ways:
- Email notification to all active clients at least 30 days before changes take effect
- Updates to our website with clear highlighting of changes and their effective dates
- For significant changes affecting your rights, we'll provide detailed explanations and may require your consent
- Previous versions of our privacy policy remain available for reference in our policy archive
We encourage you to review this policy periodically to stay informed about how we're protecting your information.
Privacy Questions and Contacts
We're here to answer your privacy questions and help you exercise your rights. Don't hesitate to reach out if you need clarification about anything in this policy.
privacy@uaethermyx.com
support@uaethermyx.com
Phone
+1 (904) 398-8500
Monday-Friday, 9 AM - 6 PM PST
Uaethermyx Privacy Team
1440 N 16th Ave Suite #1
Yakima, WA 98902
United States